Privacy Policy

Last updated November 11, 2026.

What LotTake uses

LotTake uses your phone's camera and microphone to record walkaround videos and scan VINs, and saves finished videos to your Photos library. Videos stay on your phone until you choose to share them.

Vehicle lookups

When you scan or enter a VIN, it is sent to the U.S. government's NHTSA vehicle database to look up the car's specs. If your dealership connects an inventory feed, LotTake reads it to find cars by stock number.

Talking points and fun facts

Talking points are built on your phone from the car's window sticker, brochure, your dealership's website and LotTake's built-in model library. That standard script is made on your phone and nothing is sent to an AI service.

Scripts written for a customer

If you tap Write my script, LotTake sends what you typed or said about the customer (which can include their first name and the car they drive now), that car's talking points, your first name and your dealership's name to our script service. The service uses Anthropic's Claude AI to write the script and sends it back to your phone. This is used only to write that script, and LotTake doesn't keep it afterward. Anthropic handles it under its own privacy terms. Your video is never sent, so only include what you want used in the script. If you speak instead of typing, your iPhone turns your voice into text first. If you never tap Write my script, none of this is sent.

Your store's access

Your store unlocks LotTake with a private store code. The app checks that code against a scrambled list on dealercue.app that doesn't reveal which stores use LotTake.

Usage counts

So a dealership can see how much its team uses LotTake, newer versions of the app report a few simple counts: a car was looked up, a video was filmed, a video was sent and, when a sales consultant taps it, that a customer replied, an appointment was set or a car was sold. Each count includes your store's name, the first name you entered in the app, whether you're on iPhone or Android, the app version and a random ID for that install. It never includes the VIN, the customer's name, the video or anything you said. The counts are kept with our database provider, Supabase, and are only used to show a dealership its own team's activity, on a private scoreboard page that opens only with that store's own link. The demo store doesn't report anything.

Customer names

If you add a customer's first name to a video, it is stored on your phone only and is cleared after 30 days. It leaves your phone only if you use Write my script, as described above. LotTake has no accounts and no servers that store customer information.

What we don't do

LotTake doesn't sell your data, doesn't show ads and doesn't track you across other apps or websites.

Contact

Questions about privacy? Email dustyschuh@icloud.com.